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Covid-19 Information for our Customers 
As we continue to follow government guidance, we will ensure to publish any updates to our current offering as and when they are available through this page.  
Please do continue to check back. 
Shopping Online 
You can still shop with us online and our postage delivery services are running as usual and packaged in safe and hygienic conditions to ensure your order reaches you safely. 
Our team are working hard behind the scenes to get your order out to you as quickly as we can. This might mean your deliveries might take a little bit longer than normal. 
We will send you all the usual tracking links, however, please allow up to 10 days for your order to arrive even though postage is guaranteed to be earlier. 
Delivery Options 
Home postage remain available, but you can arrange to collect your item in Bristol at no additional cost by contacting us to arrange collection at 
Westbury Mini Market, 32 Westbury Lane, Bristol, BS9 2PP 
International deliveries are temporarily unavailable. 
For more information about returns click here
Customer Services 
We are doing everything we can to get back to all customers as soon as possible. 
Please allow up to 2 days for a reply to any message you send. 
If you didn't find the answer to your query above, you can contact our customer service team here
Q: Does your company work on all types of garments? 
A. Yes, Our Company works on all types of knitwear, Woven and Sweater garments Items 
Q: What’s Your Minimum Order Quantity (MOQ) for wholesale? 
A. Short Quality is always Costly, although our Minimum Order Quantity 500 pieces per style/colour 
Q: How do you fulfil your orders? 
We work out the price with the factory then we confirm the price to our buyer as quickly as possible. 
After price and delivery are set, we request buyer to issue Purchase Order (PO) sheet with full order details. 
Upon receipt and review of the PO sheet we request buyer to open the master Letter of Credit (L/C). 
Upon receipt of master L/C, we transfer it to the factory (maker). 
After transferring the master L/C to the maker we push them to open the back to back L/C for fabrics and accessories soonest possible. 
We always follow up closely with fabrics and accessories supplier to ship/deliver the fabrics and accessories on time. 
Meantime we take all the necessary approval on fabrics/ account/garment sample from our buyer. 
When the factory receives all the fabrics and accessories in hand, we used to get factory to make pre production/size set sample for our approval to start production. 
When production starts our Quality Assurance (QA) people go for inline inspection. 
When our QA finds everything okay in inline inspection then they give instruction to the factory people to go ahead for bulk production. 
After final inspection, the goods are shipped. 
We follow up cargo stuffing, vessel booking, etc, and update buyer accordingly. 
After the goods are shipped, the factory prepares the shipping documents without delay and submit to bank so that buyer can receive the documents on time and prepare clearing formalities at their end. 
Above all, we have regular communication with our buyers and partners. 
Contact us for your individual style hand made tailored fit garments with your own fabric, or select from our own textile range. 
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